A coach or appropriate club volunteer should always be at the pool until the last child has been collected.
Occasionally, parents may be delayed or unable to collect their child from training or after an event on time. The list of emergency contacts should be used in such situations. The club should never leave a child alone at the pool unless they are over 16.
If a parent fails to collect a child under 16
If this is a ‘one off’ situation, then no further action should be taken.
Persistent failure to collect a child with no contact from them or a reasonable explanation for the delay, the Welfare Officer and one other should arrange to meet with them and discuss the matter.
If over the next few weeks there is no change, the Welfare Officer should contact the ASA Child Safeguarding Team.